The Importance of a Complete Background Check

February 16, 2005
By Barry J. Nadell

In January 2005, InfoLink Screening Services, a national background screening firm, was completing a background check for a manufacturing client. Based on the identifying information provided by the applicant, InfoLink might have reported “No Record Found”, but discrepancies where identified during the Quality Assurance phase of its investigation. What InfoLink learned was that the applicant transposed the last two numbers of her social security number and provided the employer a false date of birth (DOB) when she applied for employment.

The key to InfoLink’s research was a Motor Vehicle Report (MVR) that the client ordered. The Motor Vehicle Report revealed that the applicant’s date of birth was 05/05/1973, not 08/05/1973 which she reported to the employer. When InfoLink conducted a second investigation at the court with the correct date of birth, it found a vehicle violation in the court’s records that exactly matched the violation on the MVR and eight (8) other criminal convictions including a felony for forgery. In addition, the court records included the applicant’s social security number which revealed that she had also transposed the last two digits of her SSN from 10 to 01. Using other research tools, InfoLink confirmed that the Social Security Number it received from the MVR (ending in 10) belonged to applicant, while the SSN ending in 01 belonged to someone else who had a clean criminal record.

What Human Resource and security professionals can learn from the above case is that criminals are learning that the primary identifier in court records is date of birth and that they can conceal their past by providing a false DOB.

In his new book "Sleuthing 101, Background Checks and The Law," Barry J. Nadell, President of InfoLink advises employers to always conduct a motor vehicle report as part of their background screening program… even if the job position does not include driving. Employers can learn a great deal about a person’s character by identifying DUI’s, possession of drugs, current arrest warrants and failures to appear. In addition, the MVR search is the only verifiable source to help identify the subject’s actual date of birth.

InfoLink’s 2004 Applicant Hit Ratio Analysis – "hit ratio" is an industry measure of the percentage of convictions, MVR violations, verification discrepancies, etc. to the total background checks – reveals that 8.4% of individuals who received prior notice that a background check may be conducted and authorized the investigation in writing, had criminal convictions. These included felonies for Assault with a Firearm, Sexual Abuse, Forgery, Robbery, Possession of Stolen Goods, Assault with a Deadly Weapon, Welfare Fraud, Larceny, Hit and Run, Passing Bad Checks, Dealing Cocaine, Grand Theft by Employee, Felon Possessing Firearm, Check Fraud, Aggravated Battery, Sexual Assault, Burglary, Attempted Murder and more.

InfoLink’s 2004 Hit Ratio Analysis, summarized in the chart below, is calculated based upon the aggregate number of hits* as a percentage of the services InfoLink conducted in 2004. The chart includes an average of all clients and details on specific industries as hit ratios vary from industry to industry. If you’re not conducting checks that have a high hit ratio in your industry, you may want to consider revising your screening program. The following chart is also available on www.infolinkscreening.com.

Summary of Analysis

• Automotive Industry - Highest Credit hit ratio and higher than average Criminal Record, DMV and Drug Testing Hit Ratio
• Business Services - Highest Drug Testing hit ratio and higher than average Criminal Record, Education Verification and Worker's Compensation hit ratios
• Construction - Highest DMV and Past Employment Verification hit ratio
• Food Services - Highest Criminal Record hit ratio and higher than average DMV, Drug Testing, Credit History and Past Employment Verification hit ratios
• Hospitality - Higher than average Drug Testing, Credit History and Social Security Trace hit ratios
• Retail - Highest Education Verification hit ratio and higher than average Criminal Record, DMV and Worker's Compensation hit ratios
• Transportation - Highest Worker's Comp hit ratio and above average Criminal Record, DMV and Credit History hit ratios

* Hits may include criminal search convictions, motor vehicle violations, discrepancies in employment and education verifications, positive drug test results, derogatory credit information, prior workers compensation claims, etc.